37 Responses

1. dmitriy

   June 11th, 2008 at 10:33 pm

   1

   Free wi-fi is appeared in wi-fi networks list and even possible to connect, however gateway doesn’t get assigned, so no use

2. abk

   September 16th, 2008 at 4:41 pm

   2

   pretty good wifi and free as well

3. Chuck

   May 13th, 2009 at 5:04 pm

   3

   Wifi with splash screen is equal to a pain in the ass. It really confounds iphone and laptop as I had pages open that had to now deal with the splash screen.

   GET RID OF THE SPLASH SCREEN.

   It does nothing for you and slows up users.

4. Mark

   September 15th, 2009 at 5:25 am

   4

   Works fair. Unable to send email via web based email program on Charter.net. Other ISP’s work well. Filtered content blocks non-adult sites.

5. dn

   December 20th, 2009 at 6:18 am

   5

   worked fine for me. 3rd party email and browsing

6. Jeff

   April 3rd, 2010 at 12:46 am

   6

   BEST airport for wifi!!!!!! FREE WIFI! Every airport in the country should provide free wifi.

7. Roger

   May 14th, 2010 at 2:13 pm

   7

   I see it, but can’t connect. Sucks as far as I’m concerned.

8. JC

   July 16th, 2010 at 8:36 am

   8

   If you want your iPhone (OS 4) to work on the wifi, do the following:

   1.) Go to “Settings” turn on “Airplane Mode”
   2.) Turn on your wifi connection
   3.) You should be redirected to a login screen, click “Connect”. If you aren’t redirected,
   4.) Open Safari, browse to any webpage.

   You can turn Airplane mode off, and should be connected to the wifi.

9. Antbar

   November 7th, 2010 at 11:09 pm

   9

   The signal is extremely spotty all over the airport, some terminals have a strong sig, others do not. Forces you to go though a login screen. Once you are connected NOTHING will load. The speed is painfully and excruciatingly slow. I was using both an iPod touch and an iPad and neither would load even a basic news page.

   I just gave up on it. It made my 9 hour layover suck that much more.

10. Puffin Pass

    December 24th, 2010 at 5:54 pm

    10

    SUCKS!!!!! Sitting at the C gate area right now and everything takes YEARS TO LOAD!!!!!!!!!! Sometimes won’t even connect to the web page. Boooooooooooooooooooooo

11. Puffin Pass

    December 24th, 2010 at 5:55 pm

    11

    SUCKS!!!!! Sitting at the C gate area right now and everything takes YEARS TO LOAD!!!!!!!!!! Sometimes won’t even connect to the web page. Boooooooooooooooooooooo. I had to refresh this page 4 times before this comment would post.

12. Bev

    December 26th, 2010 at 10:02 am

    12

    On 12/25/10, the wifi was so slow it that I gave up! I tried numerous times.

13. Marc

    December 27th, 2010 at 9:54 am

    13

    Terrible service. Could connect, but couldn’t download anything. Always timed out or lost connection. I tried numerous locations. When a Delta plane was in the gate, I could connect to the planes free gogo internet better than the airport WIFI.

14. LivedinItaly

    December 28th, 2010 at 6:23 pm

    14

    Tried connecting this PM between flights with IE and Firefox. No luck with either browser. Would help if signs announcing free WiFi would also provide URL.

15. CJ

    February 1st, 2011 at 9:36 am

    15

    I’m at Sky Harbor every month and the WiFi used to work okay up until two months ago. Now, when I try to connect via iPhone or iPad the “connect” screen never pops up, so I can’t get on. Can’t figure out why.

16. Dorothy Kalies

    February 2nd, 2011 at 6:52 am

    16

    The wifi used to work here, but like CJ (#15), since about November I haven’t been able to get on. The “connect” screen never pops up. I should add that the problems I have had were in the USAirways terminal. In October when I flew United, it worked in that terminal. I have tried to find help to figure out what I’m missing but no one seems to know.

17. W Mudge

    February 3rd, 2011 at 4:05 pm

    17

    PHX WiFi is no longer practical due to very slow response times. It took nearly 10 minutes (no exaggeration) to log into GMail after entering my password. Other sites like CNN took even longer to appear. U suppose the service is not well maintained or there maybe too many people are watching streaming video, etc., or both.

18. George M

    February 10th, 2011 at 7:12 pm

    18

    High signal, connection established, browsing not functional. Network monitor shows little blips of send/receive radix speed below 1K. Teied settings, retrie, no luck.

19. Larry R

    March 7th, 2011 at 9:28 am

    19

    The airport has a serious problem with internet connectivity. This all started in about November of 2010 and has not been fixed! The airport seems to be more concerned about whether or not they are “friendly” than they are about providing good service. It is sort of sad. I connect out of this airport every single week.

20. Tim

    March 25th, 2011 at 7:40 pm

    20

    WIFI sucks here, works poorly on my IPHONE. But cant connect at all on laptop.

    The story seems to be the same for most airports…. Horrible free WIFI and please someone get rid of the idea that we should pay for wifi.

21. Jay

    March 26th, 2011 at 10:36 am

    21

    It seems PHX wifi is not being maintained. It worked well on trips I took through there in the past, but the last two times I could not connect my computer, phone or ipad. Much better experiences in OAK, SFO and elsewhere.

22. rl

    April 16th, 2011 at 8:30 am

    22

    Wifi in PHX is pretty much worthless. I fly every other week and PHX is easily the worst of the airports with free wifi. No contest.

23. Steve

    April 18th, 2011 at 4:24 pm

    23

    The sky harbor wifi network appears on the list of available networks, but it won’t connect. Sucks.

24. Sam

    April 25th, 2011 at 1:35 pm

    24

    Connects and assigns IP address, but all browsing is so slow that most of it fails. Probably needs to have some configuration done so single connections can’t saturate the network. Either that or thy just need to add bandwidth to whatever network is backing the WiFi

25. ipaduser

    April 28th, 2011 at 10:06 am

    25

    Got iPad to work by:
    1) turn airplane mode ‘on’ (wifi should turn off)
    2) turn wifi on
    3) open Safari (should be working)
    (yes, it seems very slow)

    Your results may vary…
    Good luck.

26. Larry

    April 29th, 2011 at 8:54 pm

    26

    Horrible connection in terminal 3 today Waste of time to even try.

27. Scott

    May 10th, 2011 at 12:40 pm

    27

    No problem connecting to wifi. Get great signal at gate a10 but network connection is so bad the service is effectively useless. Bring your own air card or forget it altogether.

28. Peter

    May 12th, 2011 at 5:02 pm

    28

    Most worthless service ever, nothing will load, dont even bother offering it if it doesnt work. HORRIBILE

29. David

    May 16th, 2011 at 1:35 pm

    29

    It was easy to connect however the speed was so bad that I could not even access my Southwest account. This service really needs to be updated so it can be used effectively.

30. Frustrated

    May 23rd, 2011 at 10:05 am

    30

    Sitting in T3 at gate 6, can connect to free wifi but can only get google homepage to load!?! I’d rather pay for something that works versus getting a pos that doesn’t work for free!!!!!

31. Wifisux

    May 23rd, 2011 at 11:44 am

    31

    PHX has the worst free wifi ever. It’s more frustrating than not having wifi. I was in T4 earlier today and after trying to connect to the wifi for an hour, I gave up. Then went to T2 to catch my connecting flight only to find out it was delayed and I was stranded in this wifi hellscape.

32. Graeme

    June 9th, 2011 at 5:51 pm

    32

    iPhone works although speed varies. IPad doesn’t get dhcp correctly so never managed to connect at all. This service used to be good.

33. Aisha

    June 20th, 2011 at 7:10 am

    33

    Tried the steps above on my iPad and iPhone and couldn’t get the connect screen up. Oh well.

34. Jason

    June 22nd, 2011 at 12:52 pm

    34

    Wifi worked fine with my iPhone 4, just like any other connection. Had no problems with speed, signal or establishing IP info.

35. Jim

    July 10th, 2011 at 2:59 pm

    35

    The wifi in ths airport is worthless. The SSID is visible but iOS devices can’t connect.

36. Gene

    July 22nd, 2011 at 12:59 pm

    36

    The Wi-Fi at Sky Harbor which used to work ok is become essentially worthless. I’m positive the problem is that the system is overwhelmed and would need a serious (and probably very expensive) upgrade. The additional problem is that because the service is “free” other pay providers like Boingo are not present, otherwise we’d have an option to pay. Because of this and the almost complete lack of electrical outlets for recharging, I don’t see how they dare call themselves America’s Friendliest Airport.

37. Robin

    December 21st, 2011 at 9:05 am

    37

    Thanks, Phoenix! Great to have free access! Worked well and fast.